Front Entrance to St. Joseph's Hospital

Frequently Asked Questions

Here are some FAQ's which may provide the answers you are looking for:

Yes. If you've been invited to St Joseph's Hospital for an appointment or procedure, it's important that you still come in. Our services are safe to attend.

You should not attend your appointment if you are self-isolating because someone you live with or someone in your extended household has tested positive for Covid-19.

It’s very important that you stay at home if you have symptoms that may be caused by Covid-19. Please contact the team at St Joseph's to rearrange your appointment.

Yes. You are allowed to travel for hospital, GP and other medical appointments.

Yes, privately-funded patients can arrange imaging tests at the Advanced Diagnostic Centre which is located at St Joseph's Hospital.

Your consultant will determine the type of diagnostic imaging required to ensure a thorough diagnosis. The consultant will then recommend the necessary treatment for a full recovery.

The Advanced Diagnostic Centre is offering appointments during the national lockdown.

The IGP (The Independent General Practice) is a separate organisation to St Joseph's Hospital. They have been providing private GP services for over 15 years and were the first exclusively private GP service registered in Wales.

During the current lockdown, they are not offering appointments at St Joseph's Hospital.

For more information about The IGP, please visit or call 03456 252 252

We are offering virtual consultations with many of our leading specialists, giving you fast access to expert healthcare advice during the current Covid-19 restrictions.

Under the current Covid-19 restrictions, you may be feeling uncertain about seeking the healthcare advice and treatment you need.

We understand how important it is to receive timely, expert, one-to-one care, and that’s why so many of our specialists are offering virtual consultations at this challenging time.

A telephone or video appointment gives you fast access to our experts from the comfort of your own home and may relieve some of the anxiety you are feeling about seeking healthcare advice.

You can expect the same high level of service without the need to travel.

To book your virtual appointment, please call our dedicated patient advisory team on 01633 820 344

We are unable to offer testing for Covid-19 to the general public at St Joseph’s hospital. Please follow NHS guidelines if you believe you have coronavirus symptoms.

We do test patients for Covid-19 as part of their pre-assessment before surgery.

We are unable to accept direct admissions for patients with Covid-19. Please follow the NHS guidelines if you believe you have coronavirus symptoms.

We do not offer the Covid-19 vaccination at St Joseph's Hospital. Details on who is eligible and how to access the vaccination can be found here.

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