Front Entrance to St. Joseph's Hospital

Working at St Joseph’s Hospital

We are committed to delivering excellence in private healthcare, with 5 Star patient experiences and clinical outcomes that exceed expectations.

We value our employees and work together with them to ensure that St Joseph’s provides opportunities to achieve best practice in an enjoyable and rewarding environment.

What you can expect from us

  • Competitive terms and conditions,
  • Pension scheme, 
  • Effective and open two-way communication,
  • A modern forward-thinking employer with a positive culture,
  • We value and encourage training and professional development. A better you is a better us,
  • Career development planning,
  • A modern hospital, equipped to the highest standards making patient care a truly rewarding experience,
  • Time to spend caring for your patients,
  • Benenden health insurance scheme.

To contact our HR team please call: 01633 820293 or email hr@stjosephshospital.co.uk

We value our staff and work together with them to ensure that St Joseph’s provides opportunities to achieve best practice in an enjoyable and rewarding environment.

We know our people have a wealth of knowledge and experience, so we encourage them to work together in driving excellence and improving patient outcomes.

 Working at St Joseph's Hospital we encourage:

  • Open and honest communication,
  • Competitive terms and conditions,
  • Training and professional development,
  • Coming to work to be enjoyable and rewarding,
  • Everyone to be part of the St Joseph’s team.

We offer a salary which is competitive with other private healthcare organisations,

Excellent packages for what our employees consider to be really rewarding work,

Meal facilities; subsidised restaurant with free tea and coffee. 

Discounts

  • 25% off hospital services (excluding consultant appointments).  10% discount for family members.
  • 20% off Torfaen Puffins swimming lessons (for staff children)

Free Wi-Fi

Eye tests

Free on-site parking

Current Vacancies

37.5 hours per week (part-time contract available to the right candidate)
Competitive salary and benefits based upon experience

An exciting opportunity has arisen for 

Qualified Theatre Practitioners

St Joseph’s Hospital is looking for experienced, flexible and forward-thinking Theatre Practitioners to join the theatre team. A dedicated, flexible and committed approach is essential, along with a focused and proactive attitude to the development of the team.

The successful candidates will have experience working in a multi-skilled role and will have exceptional communication skills. Working closely with the senior staff and multi-disciplinary team members, the post holders will take an active role in ensuring the service delivers the highest standards of clinical care.

The post holders will need to be a registered Nurse or ODP, prepared to work across several specialities including Scrub, Anaesthetics, Recovery and Endoscopy and will be willing to undertake competencies in any of the aforementioned. 

The post holders will take responsibility for their continuing professional development and will support their fellow team members to develop in line with the theatre department annual training plan.

If you feel you have the necessary skills for this position and would like to be part of our team, we look forward to hearing from you.

Closing date: 26 March 2020

The successful candidate will require an Enhanced DBS Disclosure.

St Joseph's is a world-class hospital providing private healthcare across 40 specialities. 

Our vision is to take private healthcare to new levels, offering a service which recognises the individual needs to of each patient.

St Joseph's Hospital is situated just north of the M4, Newport, South Wales.

Please email an up to date CV with a covering letter to hr@stjosephshospital.co.uk

37.5 hours per week (part-time contract available to the right candidate)
Competitive salary and benefits based upon experience

An exciting opportunity has arisen for a qualified nurse to join the team at St Joseph's Hospital.

Registered Nurse

St Joseph’s Hospital is looking for an experienced, flexible and forward-thinking Registered Nurse to join the Endoscopy/ Ambulatory Care team.

A dedicated, flexible and committed approach is essential, along with a focused and proactive attitude to the development of the team.

The successful candidate will have experience working in a similar multi-skilled role and will have exceptional communication skills.

Working closely with the senior staff and multi-disciplinary team members, the post holder will take an active role in ensuring the service delivers the highest standards of clinical care. 

The post holder will be a registered nurse with experience in caring for surgical patients. Experience in endoscopy is not essential, as training may be provided for the right candidate. 

The post holder will take responsibility for their own continuing professional development and will support their fellow team members to develop in line with the theatre department annual training plan.

If you feel you have the necessary skills for this position and would like to be part of our team, we look forward to hearing from you.

Closing date: 26th March 2020

The successful candidate will require an Enhanced DBS Disclosure.

St Joseph's is a world-class hospital providing private healthcare across 40 specialities. 

Our vision is to take private healthcare to new levels, offering a service which recognises the individual needs to of each patient.

St Joseph's Hospital is situated just north of the M4, Newport, South Wales.

Please email an up to date CV with a covering letter to hr@stjosephshospital.co.uk

Full time 37.5 hours per week
Competitive salary and benefits based upon experience

We have a fabulous opportunity for a Patient Advisory Lead to join our marketing and communications team. 

The successful candidate will report to the Head of Communications and Marketing and be responsible for delivering a high standard of patient experience and customer service.

Applicants should meet the following criteria:

  • Degree educated (non-essential)
  • Proven influencing and sales skills
  • Excellent communication skills both written and verbal
  • Experience in the effective use of social media
  • Experience of prioritising workload and delivering on targets
  • People management in a customer service environment
  • MS Office particularly Excel, Outlook, PowerPoint and Word
  • Ability to work autonomously. 

In this role, you will be responsible for managing inbound queries from patients who have chosen to pay for private hospital care. You and your team will provide an overview of specialist expertise and pricing options.

You will play a key role in ensuring that patients are supported with information from their initial enquiry through to consultation, diagnosis and treatment. You will also advise patients who have medical insurance.  

This role would suit anyone who possesses excellent interpersonal skills and enjoys working in a methodical and organised environment.

You will be responsible for organising and running education events for patients and collating feedback from these events.

This will involve interacting with patients through a variety of channels from telephone, e-mail, ‘live chat’, assisting a patient who is browsing our website to answering a technical question via Facebook messenger.

The role encapsulates working with our GP coordinator to build and maintain relationships with GPs, Allied Health Professional (AHP), Practice Managers and Medical Secretaries through various means of communication.

Role responsibilities:

  • To lead the team in managing inbound enquiries through all channels from initial enquiry through to hospital treatment.
  • To have a thorough understanding of marketing initiatives to drive patient enquiries and any associated promotions.
  • Research market trends, demographics, pricing strategies, and other relevant information that helps the development of marketing plans.
  • Support social media activity.
  • To maintain high-quality written, telephone and face-to-face communication.
  • To monitor and track enquiries from specific marketing initiatives and report weekly. This will involve the collation and interpretation of data on the effectiveness of channels.
  • To organise and run a series of educational events for patients. This will involve coordinating venues, attendance, speakers and generally managing the event.
  • Act as the designated point of contact for GPs, practice managers, medical secretaries, physiotherapists, optometrists and referral support services.
  • To support the consultants by organising meetings and educational talks with referrers.
  • To support the development of the educational programme for referrers alongside the marketing and communications team for both on and off-site talks.
  • Work collaboratively with the marketing and communications team to develop a Physio Associate database and programme; designed to allow relationships to develop between external physiotherapists and consultants through talks, clinic/theatre visits.

The right candidate will be vital in developing and delivering exceptional engagement to increase referrals, clinician engagement and associated revenue. 

The successful candidate will have some sales experience and excellent customer service skills. You must also have excellent interpersonal, verbal and written communication skills.

Previous healthcare experience would be advantageous.

If you feel you have the necessary skills for this position and would like to be part of our team, we look forward to hearing from you.

Closing date: 16 March 2020

The successful candidate will require a DBS Disclosure.

St Joseph's is a world-class hospital providing private healthcare across 40 specialities. 

There are excellent career progression opportunities and you can expect to be working in an environment that promotes the development of your skills and knowledge.

St Joseph's Hospital is situated just north of the M4, Newport, South Wales.

Please send an up-to-date CV with a covering letter explaining why the role is right for you. Email hr@stjosephshospital.co.uk

Part-time 22.5 hours
Salary dependent on experience and skill set

An opportunity has arisen for a Pelvic Health Physiotherapist to join our Physiotherapy Team

We are currently looking for a confident and highly professional individual to join our dynamic physiotherapy team. We provide an integrated inpatient and outpatient pelvic health physiotherapy service to people referred by our Gynaecologists and Urologists who consult at St Joseph’s Hospital and from our local GP network. Patients can also self-refer.

Patients have access to treatment with our specialist pelvic health physiotherapist within private clinic rooms with additional access to our large hydrotherapy pool and gym rehabilitation area.

The pelvic health service is supported by physiotherapy assistants delivering pool and land-based treatment programmes, and the wider multidisciplinary team within the hospital.

We offer antenatal and postnatal pilates classes and pool-based treatment programmes.  

This is a part-time role working up to 3 days per week, however, the scope does exist to develop this role in the future with increased hours. 

The role also encompasses treatment of MSK conditions within your clinical caseload, with full mentoring support from senior clinicians.

If you would like to join our team and feel you have the necessary skills for this role, we look forward to hearing from you.

To have an informal chat about the role, please contact, Troy Wilson, Clinical Director of Physiotherapy on 01633 820321

St Joseph’s Independent Private Hospital in Newport (South Wales) is a major provider of high quality and innovative healthcare.

We are committed to delivering excellence in healthcare and our physiotherapy team plays a vital role in contributing to the experience that our patients expect and deserve.

We value our staff and work together with them to ensure that St Joseph’s provides opportunities to achieve best practice in an enjoyable and rewarding environment.

The successful candidate will require an Enhanced DBS Disclosure.

To apply for the position please email: hr@stjosephshospital.co.uk  

Closing date for receipt of applications is Friday 6th March 2020.

37.5 hours per week (part-time contract available to the right candidate)
Competitive salary and benefits based upon experience

St Joseph's Hospital, a leading healthcare provider in Wales, has an opportunity for a patient advisor to join our team, which is part of the wider communications team.

It's the role of our Patient Advisors to deliver an outstanding patient experience and the best possible customer service. The right candidate will be responsive, always aim to exceed expectations and show empathy and patience.

Our Patient Advisors are the face of St Joseph's Hospital as they are often the first person the patient interacts with on a day to day basis.

Role & Responsibilities:

  • To monitor the patient's pathway from initial enquiry through to conversion to an outpatient appointment. 
  • To be the first point of contact for all private patient telephone and email enquiries.
  • To provide all information required by the patient including a cost for the initial outpatient appointment and a guide price for the procedure.
  • To impart knowledge and expertise of both medical and surgical specialities.
  • To maintain up-to-date knowledge of all hospital services.
  • To have sufficient knowledge of the billing and pricing processes for both self-funding and privately insured patients.
  • To support patients with queries over costs, health insurance and pre-authorisation, and any other enquiries.
  • To help promote, and market patient events and services provided by the hospital.
  • To be flexible in working hours and to provide cover when needed.

Person Specification:

  • Good level of general education (GCSE or equivalent) and/or experience
  • Experience using IT systems including CRM, Booking platforms and Microsoft Office
  • Experience working in customer service and/or the ability to demonstrate good communication skills
  • Strong organisational skills
  • A positive attitude and be driven to succeed.

A Career at St Joseph's is fulfilling, fun and rewarding. 

Closing date: 16 March 2020

The successful candidate will require a DBS Disclosure.

St Joseph's Hospital is acknowledged as a world-class centre of excellence in healthcare offering 350 treatments across 40 different specialities. The hospital has over 160 leading consultants supported by a dedicated nursing team.

There are excellent career progression opportunities and you can expect to be working in an environment that promotes the development of your skills and knowledge.

St Joseph's Hospital is situated just north of the M4, Newport, South Wales. 

If you believe you have the right skills and attributes for this role, we'd love to hear from you.

Please send an up-to-date CV with a covering letter explaining why the role is right for you. Email hr@stjosephshospital.co.uk

22.5 hours per week
Competitive salary and benefits based upon experience

St Joseph's Hospital, a leading healthcare provider in Wales, has an opportunity for a Switchboard Operator/Receptionist to join the team, which is part of the wider patient advisory team.

The Switchboard Operator/Receptionist is the first point of contact for most patients and visitors and will be required to respond in a professional but friendly and helpful manner at all times.

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Provide general assistance to all service users and project a positive and friendly image to all, via the telephone or in person.

This role will work alongside the Main Reception Team providing support and back up as and when required on the Reception Desk. 

Qualifications and Experience:

•    Dealing with a busy Switchboard/Reception area, the experience is essential 
•    Excellent communication skills, both verbal and written
•    Strong IT skills and ensure all information captured is accurate
•    Being organised and the ability to multi-task accurately in a busy environment
•    Ability to work as part of a team whilst capable of using own initiative.

Key Duties and Responsibilities:

•    Ensure an effective and efficient switchboard service is provided to all callers to the hospital. 

•    Ensuring messages are passed correctly and confidentially.

•    To provide a first-class and effective service to patients, visitors and all internal departments. 
•    To provide administrative assistance in the preparation of clinic lists, patient registration forms, file preparation and all other duties as determined by your line manager.

•    To maintain the confidentiality of information regarding patients.

•    Ensuring data protection laws (GDPR) are adhered to at all times.

•    Keep processes up to date following any changes.

A Career at St Joseph's is fulfilling, fun and rewarding. 

Closing date: 16 March 2020

The successful candidate will require a DBS Disclosure.

St Joseph's Hospital is acknowledged as a world-class centre of excellence in healthcare offering 350 treatments across 40 different specialities. The hospital has over 160 leading consultants supported by a dedicated nursing team.

There are excellent career progression opportunities and you can expect to be working in an environment that promotes the development of your skills and knowledge.

St Joseph's Hospital is situated just north of the M4, Newport, South Wales. 

If you believe you have the right skills and attributes for this role, we'd love to hear from you.

Please send an up-to-date CV with a covering letter explaining why the role is right for you. Email hr@stjosephshospital.co.uk

Apply for one of our current vacancies below