Keeping you safe

We look forward to welcoming you to St Joseph’s Hospital.

Alongside our commitment to support NHS Wales, we are again offering treatments for private patients.

Your safety is our number one priority. We understand that you may be worried about visiting us so we want to reassure you that we've put safety measures in place to make our hospital COVID-19 secure. 

New protective measures

You’ll see changes in the way the hospital works from the moment you arrive at St Joseph’s. Your safety comes first so we have adopted new protective measures to look after you.

From enhanced infection prevention measures to rapid COVID-19 testing for patients awaiting surgery, right down to the way our hospital has been organised, every aspect has been considered to ensure your safety.

As government advice changes, so too will the processes and measures we have put in place change. From higher levels of personal protective equipment to essential screening, we will provide high quality care in the safest possible way.

Preparing for hospital
More information 

Preparing for hospital

The only way we can protect you is by protecting ourselves so there are a few things you can do before you arrive at hospital. These measures are to keep you and others as safe as possible.

Please follow these guidelines when coming to hospital:

Self-isolation - it is necessary for you to self-isolate 3 days prior to surgery. Self-isolation is not necessary for outpatient or diagnostic appointments.

Face masks - we ask that you wear a face mask at key points during your journey through the hospital. Staff will be wearing a face mask, where appropriate, in the hospital. 

Covid-19 symptoms - please do not come to hospital if you have experienced symptoms of Covid-19 within the last 7 days and still have a high temperature. Following this advice will keep you safe as well as other patients and our colleagues.

Our priority is always to provide safe care. To provide the safest possible care, we are screening patients for COVID-19 prior to surgery. We are doing this because we know recovering from surgery can weaken your immune system. 

Along with our usual pre-operative assessment, part of this screening process requires that you will be tested for COVID-19 (whether you have any symptoms or not). This is a quick and simple procedure.

Once you have had the swab it is very important you take very strict measures to self-isolate until you get the result and your surgery has taken place. This is to ensure that from the time of taking the swab and coming in for your surgery the risk of catching the virus is minimised. During this time you should follow government self-isolation guidance for people who need shielding. 

If your result is returned as negative and there are no other concerns you will be notified and your surgery can go ahead as planned.

If your result is returned as positive and you have COVID-19 unfortunately this means your surgery may have to be delayed. We will discuss the best option for you to ensure you are safe. We appreciate this may be disappointing, but it is in the interest of your safety and ensuring you have a smooth recovery.

If you have any questions during this time please contact our Pre-assessment team who will be able to answer any questions you may have.

Staying at St Joseph’s
More information 

Staying at St Joseph’s Hospital

To keep you as safe as possible, we ask that you minimise moving around the hospital. We have controlled access to and routes within the hospital. Please follow the specific instructions you have been given. There is clear signage when you arrive at St Joseph’s hospital.

Maintaining safe distances – please observe the safe distance guidelines when you’re in the hospital. The current stipulated distance is 2m according to public health guidance in Wales. 

Protective screens - Perspex screens have been installed at each reception point to protect you and our staff.

Hand sanitiser – sanitising stations are positioned throughout the hospital.

Face masks - As always our staff are here for your safety. We ask that you wear a face mask at key points during your journey through the hospital. St Joseph’s will provide face masks for patients staying overnight. Staff will be wearing a face mask, where appropriate, in the hospital.

Contact with friends and family - Wifi access has been increased to allow you to keep in touch with loved ones.

Meals – handy wipes are provided with your meal.

Entertainment - we have removed all newspapers and magazines for now however there is a TV screen in some areas of the hospital. All in-patient rooms have TV screens.

More information 


Our hospital is cleaned from top to bottom every 24 hours. Our enhanced cleaning procedures include increased disinfectant and attention to detail. 

Extra time has been allowed between appointments to sanitise key surfaces between every patient from your seat to the equipment we use. This also allows for air changing where appropriate. 

Our enhanced sanitising measures mean you will be asked to thoroughly wash your hands on both entering and leaving the hospital. Hand disinfectant is available at every connection point within the hospital.

For those of you staying overnight with us, you will have your own room and bathroom which will be cleaned every 24 hours. 

So you can relax in the knowledge that the hospital is as safe as possible.

Arriving at hospital

When you arrive for your outpatient appointment please stay in your car and call the designated arrival number: 01633 820261. You will be asked a series of Covid-19 screening questions.

You will then be called in from the car park at the appropriate time. If you do not have access to a mobile telephone we will make separate arrangements.

For an imaging appointment (MRI, CT, Ultrasound or X-ray) please follow the signs to Advanced Diagostics and wash your hands immediately on arrival.

For a pre-assessment appointment please follow the signs to the main reception and wash your hands immediately on arrival.

For a physiotherapy appointment please follow the signs to the Clinical Physiotherapy Centre and wash your hands immediately on arrival.

For admission for a procedure: Please do not travel on public transport when coming into hospital for your procedure and please do not stay in a hotel prior to your admission for surgery. Self-isolation is necessary prior to all procedures.

Friends or relatives should not attend your appointment with you.

Please attend your appointment by yourself, if this is possible. If a friend or relative has driven you to the appointment then they must remain in the car or they can visit St Joe's Cafe.

We will be screening all patients entering the hospital. 

Face masks 

We ask that you wear a face-covering at all points during your journey through the hospital. St Joseph’s infection control protocols ensure staff wear face masks appropriate for their area and type of work. 

The hospital has been divided into green, amber, and red zones according to the level of contact with your clinician. Staff and patients in all areas of teh hospital will be required to wear a face mask. Again, this is in line with government guidelines to maintain safety for visitors and staff at all times.

Contrary to the advice in England, the Welsh government has not advocated the widespread use of medical masks. However, anyone shielding should wear a medical mask on entering a health or social care facility. 

Guidance from Wales’ Chief Medical Officer advises the use of face coverings where people cannot stay 2m (6ft 6in) apart. It is therefore of utmost importance that you observe social distancing and good hand hygiene practices.

Face coverings can become an infection control issue if not worn properly. Please follow the following guidelines when using a face-covering: 

  • A cloth face covering should cover your mouth and nose while allowing you to breathe comfortably. It can be as simple as a scarf or bandana that ties behind the head.
  • Wash your hands or use hand sanitiser before putting it on and after taking it off. Avoid touching your eyes, nose, or mouth at all times, and store used face coverings in a plastic bag until you have an opportunity to wash them.
  • Do not touch the front of the face-covering or the part of the face-covering that has been in contact with your mouth and nose. Once removed, make sure you clean any surfaces the face-covering has touched.
  • You should wash a face-covering regularly. It can go in with other laundry, using your normal detergent.

Protective screens - Perspex screens have been installed at each reception point to protect you and our staff.

Maintaining safe distances – please observe the safe distance markers and instructions within the hospital. The current stipulated distance is 2m according to public health guidance. 

Washing your hands

Our enhanced sanitising measures mean you will be asked to thoroughly wash your hands on both entering and leaving the hospital. Hand disinfectant is available at every connection point within the hospital.

Q&A Section

To protect you and make sure that you are as prepared for your surgery as possible, we need you to follow strict self-isolation guidelines before and after your surgery.

This is to reduce the risk of you catching coronavirus (COVID-19), which can impact on your recovery and, in some cases, cause serious complications.

The guidelines we provide for self-isolation are stricter than standard Government guidance. We will ask you to confirm several times before your surgery that you are following this guide.

If you are not following this guidance we may have to cancel your surgery. Your team will advise you on how long you should follow these instructions.

During your self-isolation period you should:

  • not leave your house
  • not attend any gatherings
  • not have any visitors, except people who give you essential care
  • strictly avoid contact with anyone displaying symptoms of coronavirus
  • make arrangements to have your food and medicines delivered to you in your home
  • wash your hands more often, with soap and water for at least 20 seconds
  • avoid touching your eyes, nose, throat, and mouth with unwashed hands
  • clean and disinfect frequently-touched objects and surfaces in your home.

If you are living with other people you should minimise the time you spend in shared spaces, keep these areas well ventilated and remain two meters apart wherever possible. If you share a kitchen, aim to cook at separate times and consider eating your food in separate spaces. Where possible you should aim to sleep separately, use different bathrooms and different towels to others. If it is not possible to use a different bathroom it should be cleaned after each use.

You will need to make sure you have one month’s supply of any regular medicines before you start your self-isolation period. You will need to arrange this with the team who normally give you your medicines.

Everyone in your household should regularly wash their hands, avoid touching their face, and clean frequently-touched surfaces. 

If you need to travel to come to essential hospital appointments during this time, you should travel by a private household car on your own or with someone from your household. You should keep the car well ventilated and should sit as far apart as possible. 

If the rest of your household follows this guidance as well, there is no need for them to take full protective measures. If you or anyone in your household develops symptoms, please let us know.

If you have any questions about this guidance you should go to the section on the Government website about ‘shielding’. 

Book an appointment

St Joseph’s Hospital may contact you with information about the services we provide. You can either amend or withdraw your consent at any time.
For information about where and how your personal data is processed and how it is processed please see our privacy policy.

St Joseph's News

Newport’s St Joseph’s Hospital invites candidates to Recruitment Open Day as 30 positions available

12th January 2022

Hospital also unveils SurgiCube theatre - first in Wales. St Joseph's Hospital is to welcome potential candidates to a Recruitment Open Day on Saturday 22nd January 10am to 4pm as part of its recruitment drive for 30 roles

St Joseph’s Hospital opens up 30 new roles following investment announcement

23rd November 2021

Over two thirds of hospital staff "look forward to going to work." St Joseph's Hospital is recruiting 30 new roles following on from its recent multi-million-pound investment announcement

£4.2m boost for St Joseph’s Hospital is part of a phased investment process

20th October 2021

Investment in the latest technologies and increased patient capacity. The independent hospital acknowledged for its supportive and compassionate care, has announced it will benefit from a further £4

St Joseph’s Hospital holds inaugural cardiac MRI course for radiographers - a first in Wales

22nd September 2021

Delegates travelled across the UK for the “very valuable course”. The inaugural cardiac MRI course for radiographers interested in learning more about cardiovascular MRI has been held at St Joseph’s Hospital in Newport

1,000th patient receives treatment at the brand new £3m Day Surgery Unit

20th September 2021

St Joseph's Hospital provides additional 500 surgeries a month. The Day Surgery Unit, which opened at St Joseph’s Hospital in Newport opened to patients in May this year, allowing up to 500 extra procedures to take place a month, has just welcomed its 1,000th patient

St Joseph’s brings two game-changing AI heart and lung assessments to Wales.

22nd June 2021

St Joseph’s Hospital, in partnership with Heart & Lung Imaging Limited (H&L), has become the first hospital in Wales to offer two cutting-edge artificial intelligence (AI)-enabled imaging assessments, which can identify a wide range of respiratory and cardiac conditions, potentially in their earliest stages

First patients through the doors as £3m Day Surgery Unit opens

24th May 2021

St Joseph’s Hospital to offer 500 more surgeries a month in new Day Surgery Unit The Day Surgery Unit at St Joseph’s Hospital in Newport has opened to patients, allowing 500 more procedures a month to take place

Welsh International footballer, Jess Fishlock, MBE opens the newly refurbished Hydrotherapy & Rehabilitation Centre

3rd March 2021

The outstanding Hydrotherapy & Rehabilitation Centre opens its doors to patients and athletes across Wales this week. St Joseph’s purpose-built facility boasts a specialist-led rehabilitation centre which is unrivalled in Wales

Newport's St Joseph's Hospital marks 75 years of care

24th February 2021

Sisters of St Joseph of Annecy receive historic stained-glass window in celebration. February 2021 marks the 75th anniversary of St Joseph’s Hospital in Newport, which was founded by the Sisters of Saint Joseph of Annecy

St Joseph’s Hospital opens up 50 new roles at various levels

10th December 2020

Recruitment drive ahead of new £3m day surgery unit St Joseph’s Hospital has started recruiting for 50 new positions across the hospital, ahead of the opening of a new day surgery unit in April 2021

St Joseph’s Hospital transformed with £4m investment. New “state-of-the-art MRI scanner” is unveiled today

14th October 2020

Today, a market leading scanner is unveiled at St Joseph’s Hospital as part of a £1.3m project – the latest stage in a £4m overhaul, which began in February 2020

St Joseph’s Hospital staff rise to pandemic challenge

9th September 2020

Hospitals across the world have had to deal with the complex issues brought about by COVID-19, and St Joseph’s in Newport is no exception. The hospital, bought by a local private investor in February 2020, has been part of the collective effort against the pandemic collaborating in a formal partnership with NHS Wales to support the national response

What can we do to cope with anxiety about the Coronavirus?

4th May 2020

Coping with your feelings during the COVID-19 pandemic? The COVID-19 crisis has produced many unknowns in our lives.     Will I become sick? Will my loved ones contract the virus and end up in a hospital? Will I lose my job?  Will I need to cancel my wedding?  How am I going to cope with the lockdown? Psychologist, Dr Leonie Jones, provides some advice; "All these what-ifs piling on top of one another are a recipe for anxiety and panic

Stuart Hammond, CEO of St Joseph’s Hospital in Newport

St Joseph’s Hospital in collaboration with NHS Wales to fight Coronavirus

9th April 2020

Working in partnership with NHS Wales to fight COVID-19 We are very proud to be part of this collective effort against COVID-19 and have agreed a formal partnership with NHS Wales to support the national response

AlterG Anti-Gravity Treadmill

NASA Engineered Anti-Gravity Treadmill aids rehabilitation

18th February 2020

Whether you have an injury or you're an in-patient receiving post-operative treatment, we offer personalised exercise and rehabilitation programmes at our centre for physiotherapy

Ways to stop embarrassing leaks

2nd January 2020

Leakage is never normal and can be prevented. Urinary incontinence is the unintentional passing of urine. It’s a common problem thought to affect millions of people

Hidden angina check which can identify early warning signs

16th December 2019

Highly specialist scan shows whether arteries supplying blood to the heart are narrowed or becoming blocked. We spoke to Chris, a patient at St Joseph’s who recently had a CT Coronary Angiogram, to ask him a few questions about why he chose to have his heart assessed

Healthy heart and peace of mind

25th November 2019

No waiting times, state-of-the-art diagnostic capabilities and professional, friendly staff are just some of the reasons to visit St Joseph's Hospital if you have any concerns about your health

Humanitarian hernia surgery: innovative repairs with “mosquito-net” mesh by renowned surgeon Mr Brian Stephenson

13th November 2019

In rural Africa and other resource-poor areas, elective hernia surgery is often neglected as hospitals are ‘far and few’ and attending surgeons ‘difficult to find’

Hip replacement gives Newport gentleman new lease of life

1st October 2019

In England and Wales approximately 160,000 total hip and knee replacement procedures are performed each year. Medical advances mean that hip replacement operations are now less invasive, and the implants last for longer than ever before

Rapid recovery from ACL reconstruction and meniscus repair

30th September 2019

Wales’ most capped footballer, Jessica Fishlock MBE, has been blown away by the rehabilitation facilities at St Joseph’s Hospital.

A better quality of life

17th September 2019

Acknowledged as a world-class centre of excellence in healthcare, St Joseph’s Hospital offers over 350 treatments across 40 different specialities So why choose to be treated privately? Private hospitals are renowned for their high quality care, stress-free environment and superb hospitality

Why wait for Cataract Surgery?

1st August 2019

St Joseph’s Centre of Excellence for Ophthalmology is offering a free consultation* for patients needing cataract surgery. Sight gives us the freedom to live the life we choose and make independent decisions, so the thought of losing it due to cataracts can be quite scary for anyone

Worried and anxious... don't wait, get seen

1st July 2019

St Joseph’s Hospital offers a comprehensive assessment for those at risk of developing coronary heart disease. Heart and circulatory diseases cause more than a quarter of all deaths in the UK – that’s nearly 170,000 deaths each year, an average of 460 deaths each day or one every three minutes in the UK

A-Z of Health: E for Eyes

18th June 2019

Most of us will experience a problem with our eyes at some point in our lives. Mr Michael Andrew Roberts, Consultant Ophthalmologist with St Joseph's Hospital, talks about some of the most common problems, how to spot them and how they're treated

Tackling the rapid rise in stress in the workplace

15th May 2019

Your job can provide a great sense of fulfilment and satisfaction, but if things get too intense it can seriously affect your mental wellbeing. Here, a leading doctor at St Joseph’s Hospital in Newport explains why a good work-life balance is so important

Flaunt your legs with confidence this summer

1st July 2018

Mr David Lewis, consultant vascular surgeon at St Joseph’s Hospital Everyone hopes that summer will be a scorcher. It’s a chance to catch some sun and get your legs out

Holistic Approach to The Menopause

1st June 2018

Dr Isabel Echeveste, private GP at St Joseph’s Hospital advises on health during the menopause. The menopause is a natural development that all women experience as they get older

Expert advice on managing irritable bowel syndrome

1st April 2018

Professor Nadim Haboubi, Consultant Gastroenterologist at St Joseph’s Hospital Irritable Bowel Syndrome (IBS) is thought to affect at least 20 per cent of the UK population, leaving many struggling with symptoms including stomach cramps, bloating and sometimes other non-intestinal symptoms such as fatigue, nausea and anxiety

St Joseph’s leads the way with pioneering cardiac diagnostic testing through HeartFlow

14th March 2018

According to research by the British Heart Foundation, an estimated 121,000 people in Wales are living with coronary heart disease. The disease, which is caused by narrowing of the arteries, is the country’s single biggest killer, claiming the lives of more than one in seven men and almost one in 10 women

St Joseph’s launches Fibromyalgia Centre of Excellence.

1st February 2018

What is fibromyalgia? Fibromyalgia is a long-term chronic condition that causes widespread pain and tenderness. The condition is quite common, with estimates that up to 1 in 25 may be affected

St Joseph’s Hospital celebrates 100,000 patients through its doors since re-launch

12th January 2018

St Joseph’s Hospital in Newport is celebrating 109,564 appointments since the hospital re-launched in October 2015. The figure is a 52% increase on the previous two years, which saw just under 72,000 patients make appointments at the leading private facility

Health assessments are the key

1st January 2018

Take control of your health and wellbeing in 2018 – Dr Vijay Anand, Private GP With the arrival of the new year many of us are setting health and lifestyle goals to keep motivated throughout 2018

New Year resolutions – find the best for 2018

28th December 2017

A NEWPORT doctor has explained what the best and worst New Year’s resolutions are for Argus readers' health. Resolutions are often made with the best intentions, including improving one’s health by losing weight, eating more fruit and veg or exercising more

Quicker and less-invasive diagnosis with HeartFlow

15th December 2017

Diagnosing a blocked or narrowed artery usually involves an invasive procedure called a coronary angiogram. But St Joseph’s Hospital in Newport has become the first in Wales to use a state-of-the-art computer test which eliminates the need for patients to be cut open

Staying well this winter

1st December 2017

Dr Alan Ng, Minor Injuries Centre Manager, St Joseph’s Hospital Over the past decade there has been an increase in demand for both General Practice and Accident & Emergency services

Are you concerned about erectile dysfunction?

1st November 2017

Dr Anish Kotecha, Private GP at St Joseph’s Hospital Most men have occasional problems achieving a sustainable erection. Persistence of the problem can cause stress, a reduction in self-confidence and contribute to relationship problems

How would I know if I have high blood pressure?

1st September 2017

Dr Walberg, head of private GP and corporate wellness at St Joseph’s Hospital, explains what it means to have high blood pressure. High blood pressure (hypertension) occurs when the force on the walls of blood vessels from the blood within them is more than normal