What our patients say

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It was like being in a hotel.

The facilities at St Joseph’s were first-class – it was like being in a hotel. I’d like to thank Mr Kulkarni and all of the staff for taking such excellent care of me. Nothing was too much trouble and I felt like a person, not a number!

- Mrs Pontin

A lot of concern for me as a person.

Mr Manoj Thomas and the nursing staff were genuinely worried and concerned about my health and wanted to get me better. They had a lot of concern for me as a person. I am very grateful to them all.

- Mrs Martin-Davies

GP Gold is a fantastic service.

GP Gold is a fantastic service. The GPs and GP nurses provide an amazing service, nothing is too much trouble, and it represents value for money. I can make a same day, or next day, appointment that fits around my work schedule. I’d recommend it to anyone.

- Mr Batty

The care and service has been exceptional

I can’t think of a single improvement St Joseph’s could make – the care and service has been exceptional from my first appointment to the process of discharge. Many thanks to the whole team.

- Ms Metcalfe

The team have an amazing level of expertise.

I had a hip injury which failed to heal. I contacted St Joseph's as I was confident they would have the facilities to deal with my injury.

My initial consultation with Troy was thorough, however the injury did not respond well to treatment. In consultation with Dr Geoff Davies I underwent further investigations using MRI which resulted in no indication of any clear problem. Next, I used the Alter-G anti-gravity treadmill which allowed me to run, which was amazing given I'd not been able to for weeks. My injury didn’t respond positively to the stretching and reduced load-bearing exercise and so Troy introduced me to his colleague Jilly who, being an expert in pelvic floor and associated hip injuries, started a programme of pelvic floor recovery, pilates and continued use of the Alter-G.

The pelvic floor work, combined with pilates has proved to be the turning point in my recovery, and resulted from a combination of specialist expertise and the care and effort demonstrated to find a treatment plan that worked. I am now back running, with a programme of exercises to prevent further issues.

I would thoroughly recommend the physiotherapy department at St Joseph’s - not only do the team have an amazing level of expertise, they are also truly great to work with.

- Mr Tony Howson

A big thank you.

I attended the UrgentCare Centre feeling very unwell. The staff – clinical and reception team - were simply amazing and took fantastic care of both myself and my husband who was very worried on my behalf. I was greeted by the wonderfully concerned receptionist immediately and saw a doctor within 5 minutes. He and his equally concerned colleague were able to assess my situation, placate us both and come up with a solution to a very concerning problem. 

A big thank you from us both!! We can’t praise you all enough and recommend St Joseph’s without hesitation.

- Mrs Damen

Every member of staff... was helpful and kind.

The standard of care was second to none. Every member of staff, from reception to the nursing team to Dr Balaratnam himself, was helpful and kind. I will come back to St Joseph’s for all future healthcare.

- Mrs Kirke

Keep up the good work.

Thanks to Jilly Bond for getting me back to full fitness – it is down to her commitment and professionalism that I can again pursue my passion, which is anything to do with mountains. Also thank you for not treating me as a typical 57 year old, but realizing I still have sporting ambitions and challenges to achieve. I recently took a group of lads to north Wales climbing and walking and we spent at least 7 hours a day in the mountains, something I couldn't have done this time last year. So again, many thanks to you and the team of professionals at St Joseph’s. Keep up the good work.

- Mr Wayne Lewis

I can’t speak highly enough.

I can’t speak highly enough of St Joseph’s. The care and attention I received from Mr Stephenson and Dr Dumont was excellent. The nursing staff were first rate – kind, attentive and absolutely nothing was too much trouble – and the facilities are exceptional. My sincere thanks to everyone involved in my care.

- Mr Longworth

So kind and honest.

I’d like to thank Mr Hariharan for bettering the quality of my life and for being so kind and honest. You are a fantastic surgeon and St Joseph’s and it’s team are simply first class.

- Mrs Smith

Your superb team at St Joseph’s.

My sincere thanks to Dr Goodwin for his kindness, his patience, his lovely sense of humour and sheer professionalism. I am very grateful for everything you and your superb team at St Joseph’s have done for me.

- Mr Michael

Incredibly professional and caring.

I have undergone multiple operations requiring physiotherapy and for several years have used the pool for self-help hydrotherapy. I have found the treatment invaluable and the whole team, from reception through to physios, incredibly professional and caring.

- Mrs Cathcart


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