Front Entrance to St. Joseph's Hospital

Coronavirus (COVID-19) Update

Coronavirus (COVID-19) information for patients and visitors

St Joseph's Hospital has joined the national response to Covid-19. We are proud to be able to assist the NHS in this way - uniting across the healthcare sector has never been so important for patients.

Supporting the NHS and caring for patients

This is a difficult time for everyone. We are working together with NHS Wales to support NHS Health Boards, their patients and our NHS colleagues.

Virtual consultations are available across a wide range of specialities however we are not treating private patients until August at the earliest. Physiotherapy appointments are currently being offered via video link.

To help much needed capacity for the NHS, we will be providing care for NHS patients whose clinical needs are considered time-critical. As the pressure on the NHS evolves, so too will the nature of the support we provide.

St Joseph's Hospital has temporarily suspended all elective surgery. All outpatient appointments have also suspended except follow-up post-surgery physiotherapy appointments which will continue.

It's our duty of care to ensure that we take every precaution to keep our patients and employees safe during this time. The government have issued the following guidance which we’d ask you to follow.

To support screening for COVID-19, we are asking all patients, on entering our hospital to:

  • Attend for routine temperature monitoing which will be undertaken by a member of staff
  • Report any symptoms of coronavirus (COVID-19) such as continuous cough or high temperature (of 37.8 degrees centigrade or higher).

Please do not enter St Joseph’s Hospital if you have any of the above symptoms or:

  • You have been in contact with a confirmed case of COVID-19
  • You are living with someone who is self-isolating.

Admitted patients and outpatients will not be allowed visitors at any time. Free WiFi is available for patients to contact friends and family remotely.

If you need to contact the hospital, please call 01633 820 300 or

The guidance advises that you should stay at home (self-isolate), regardless of your travel history or contact with confirmed cases. This will help protect others while you are infectious.

Public Health Wales government guidance can be found here.

We are currently screening all patients and restricting visitor access to St Joseph’s Hospital.

We can all reduce the risk of both picking up and spreading infection and disease by maintaining good hand hygiene.

For more information about coronavirus visit the NHS page or GOV.UK

Thank you for your cooperation.

The Covid-19 is a public health issue and requires ongoing monitoring by Public Health England. We are not able to offer testing for Covid-19 in the independent sector. The only valid test available is via Public Health Wales laboratories and is being conducted in the acute NHS setting.

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