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Patient Charter


Our promises to our patients are embodied in a Patient Charter.


Our promise is:

1.    to provide open and accurate information about our performance as a hospital in terms of medical

       outcomes, patient satisfaction and pricing to enable prospective patients to make a fully informed

       choice of hospital

2.    to undertake to provide outstanding, bespoke care and a 5 Star service

3.    to provide our self-pay patients with a fully detailed fixed price at the time of booking.  You will not be

       charged for any hidden extras

4.    to welcome comment and feedback from all of our patients and to always respond

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