- UrgentCare
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Welcome to the UrgentCare Centre


The UrgentCare Centre at St Joseph’s Hospital is a private emergency care unit for non-limb or life threatening medical illnesses, diseases and minor injuries.


Our UrgentCare Centre is unique in the region and offers an exceptional service as an alternative to an NHS Accident & Emergency Department. As the centre is in the heart of St Joseph’s Hospital it offers our traditional 5 Star quality service provided to all patients, through a dedicated team of experienced senior emergency specialist doctors and emergency nurse practitioners.


You will have immediate access to onsite facilities including blood tests, diagnostic imaging, operating theatres, physiotherapists and pharmacists.

If necessary we can arrange for immediate admission to St Joseph’s Hospital.


The UrgentCare Centre provides a walk-in service and bookings are not necessary. In most cases you will be seen immediately, however our service pledge is that you will be seen within 30 minutes even in our busiest periods.


Please note that the UrgentCare Centre is not equipped to deal with major trauma injuries, or cardiac emergencies and you should go direct to your nearest district general hospital A&E in these circumstances.


The UrgentCare Centre treats:


  • traumatic injuries, sprains, fractures & sports injuries
  • respiratory and chest complaints (not cardiac chest pain), including upper and lower respiratory tract infections
  • general ear, nose and throat conditions
  • stomach, bowel and bladder problems
  • head injuries and whiplash, where no loss of consciousness, vomiting, confusion or fitting
  • wounds, burns and general aches and pains
  • many other conditions on a ‘see and treat’ basis


What we treat and don’t treat



Inclusion criteria


Exclusion criteria

Children over the age of 6 years Children under 6 years of age
Head injuries without loss of consciousness or vomiting Acute obstetric emergency
Whiplash Cardiac chest pain (central crushing pain radiating to arm, neck, jaw)
Limb fractures Head injuries with loss of consciousness, vomiting, confusion
Soft tissue injury/sports injury Large amount of blood loss from limb or any orifice
Minor burns/scalds Open fractures with obvious deformity and bone protrusion with loss of sensation to extremities
Minor eye injuries Major burns or smoke inhalation
Foreign bodies to eyes, ears, nose Drug overdose
Facial injuries which do not require extensive cosmetic intervention Alcohol intoxication
General ear nose and throat conditions    
Ear infections, pain, lacerations, hearing problems    
Pleural chest pain (not cardiac)    
Abdominal pain    
Cuts, grazes, bites, stings    


To find out more about what our UrgentCare Centre treats and doesn’t treat, please select below.


How UrgentCare works Respiratory & chest complaints
Ear, nose & throat conditions Stomach bowel and bladder problems
Fractures sprains &  strains Wounds burns cuts & grazes
Head & neck injuries UrgentCare prices Request UrgentCare quote




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